Frequently Asked Questions
Orders & Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and other secure online payment methods.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placing them. Please contact us immediately at our support email.
Shipping & Delivery
How long does delivery take?
Standard delivery takes 5–7 business days within India. Expedited shipping options may be available at checkout.
Do you ship internationally?
Currently, we ship within India only. International shipping is coming soon — stay tuned!
How do I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused, unwashed sarees in their original packaging. Please refer to our Return & Exchange Policy page for full details.
How do I initiate a return?
Contact us via email or WhatsApp with your order number and reason for return. Our team will guide you through the process.
Product & Authenticity
Are your sarees authentic handlooms?
Yes! Every saree is sourced directly from skilled weavers and is 100% authentic. We take pride in supporting traditional Indian craftsmanship.
How do I care for my saree?
We recommend dry cleaning or gentle hand washing in cold water. Avoid direct sunlight when drying. Specific care instructions are included with each saree.
Contact Us
Still have questions? We are happy to help! Reach out to us via email or WhatsApp and our team will respond within 24 hours.